Is everything made to order?

All pieces are made-to-order and will be on your hand looking pretty within 7-10 days of purchase! 

How fast do you ship?

Please note that each ring, necklace, and earring is custom made for you and to insure the quality of your purchase, will be hand-made within a 5-7 day period and shipped the following day.Contact to inquire about rush-shipping or to set a specific receiving date if the occasion arises.Use this text to answer questions in as much detail as possible for your customers.

What are your shipping costs?

Domestic Shipping:  FREE (3-5 Business Days)International Shipping: Rate varies by carrier

what is your return policy?

Sadie Jo Jewelry Co. will accept, for return or exchange, jewelry items that are in new condition, unworn by customer, and free of damage or scratches.

Please note that any custom order or discounted item more than 40% is FINAL SALE and cannot be refunded.

For a full refund or exchange, mail out item within 15 days of purchase. 

Do you provide return shipping labels?

Please note that all return shipping costs are the customer's responsibility. We recommend insuring your return package, and choosing a method with tracking information. 

what if my item arrived damaged?

All purchases are covered under our Repair Warranty if in the unfortunate event your item is damaged. Please refer to the Repair Warranty Policies for further detail.

Get in touch

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.